What is service design, how is it being practised today and how does it fit with an agile approach to working?
In this webinar, SoftEd's Jim Simmons and our guest presenter Marina Chiovetti cover how service design processes can help your organisation focus on your customer's needs and improve service quality.
During this interactive, hour-long session, you'll learn about:
Certification:
Scrum Alliance®: This webinar can contribute to renewing your Scrum Alliance CSM or CSPO certifications.
This is a recorded session of a live webinar event. Watch the webinar above.
Your details have been submitted and we will be in touch.
Your details have been submitted and we will be in touch.